Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a poker site we cover? Here is how to reach us and what happens once you do.

The Best Way to Reach Our Team

Email is the most reliable way to get in touch. Send your message to [email protected] and a real person on our editorial team will read it. We aim to reply within two working days, though volumes can push that out slightly during busy stretches.

A quick tip: tell us upfront what your message is about — a review correction, a question about a specific site, or a general enquiry. It helps us route it to the right person and get back to you faster.

What We Can Help With

• Questions about our rankings — If you want more detail on why a site sits where it does in our comparisons of platforms like Coinpoker, Bovada, or Ignition, ask us directly. We are happy to explain our thinking.
• Corrections and accuracy checks — Poker operators change bonus terms, deposit methods, and licensing details over time. If something on this site looks out of date, tell us and we will look into it.
• Content suggestions — If there is a poker site, payment method, or comparison angle you would like us to cover that we have not addressed yet, we are open to hearing it.
• Partnership and business enquiries — If you represent a poker operator or a relevant business and want to discuss working with us, introduce yourself and outline what you have in mind.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We will point you toward appropriate resources, and you can also reach the National Council on Problem Gambling helpline directly at 1-800-GAMBLER.

What to Expect Once You Contact Us

Every message is reviewed by a member of our editorial team — we do not rely on automated replies as a substitute for an actual response. If your enquiry relates to a specific review or ranking, we will check the current details before replying, since operator terms and bonus offers can shift without much notice.

If you are reaching out about a technical issue with an operator's site or app, or a dispute over a deposit, withdrawal, or bonus, we would encourage you to contact that operator's own customer support first, since we are an independent comparison site and cannot resolve account-specific issues on their behalf.

A Note on Independence and Accuracy

This site earns commission when readers sign up with some of the poker sites we list, but that relationship never decides where an operator ranks. Our reviews and comparisons are built from publicly available information about bonuses, game traffic, payment options, and licensing, fact-checked as of Sep 9, 2026. If you think we have got something wrong, we would genuinely like to know — reader feedback is one of the ways we keep this site useful. If you are researching options outside the regulated US poker market, our page on Best Non GamStop Casinos covers a related but separate category of sites.

Before You Reach Out

A few things worth checking before you send a message:

1. If your question is about a specific bonus or promotion, check the operator's own terms page first — offers like deposit matches and welcome bonuses usually carry playthrough requirements, time limits, and eligibility conditions that we summarize but that the operator controls.
2. Online poker in the US is regulated on a state-by-state basis. If your question relates to whether a site operates legally in your state, let us know your location and we will do our best to point you in the right direction.
3. All real money poker on this site is intended for players 21 and older, or 18 and older where state law permits. If you are contacting us on behalf of someone underage, please direct that enquiry to the relevant state gambling authority instead.

Poker involves real financial risk, and no operator or comparison site can guarantee winnings. If gambling has stopped being enjoyable or is causing problems, contact 1-800-GAMBLER for free, confidential support, or ask us for state-specific resources when you write in.

Thank you for taking the time to reach out — we read every message and look forward to hearing from you.